FAQ

FAQ

Most frequent questions and answers

No you don't have to subscribe to use certain features like the calendar and viewing public groups, the blog and more. If you want to use social features and have access to discount codes then you need to subscribe. We have three subscription levels, including a Free option!

Yes! All race managers from all race genres, can submit their event for free. Upgraded listings and advertising options are also available to help you promote your race.

At the moment, you can fill out the request form and we will categorize and hopefully approve your group. Race Managers and Endurance Clubs can start groups for a small monthly fee.

We will be adding a loyalty program very soon, but in the meantime you can gain access to badges, discounts, and more by subscribing to a paid plan starting at just $2.99/mo

Yes! If you purchase an annual Elite subscription, we will send the monthly magazine to your home or business.

Race Gator is mobile responsive and you can use on your phone and tablet, but we will have a dedicated IOS/Android app early in 2021.

While we would hate to see you leave, you can cancel anytime. Please allow 24 hours before your renewal date for us to process the cancellation. Your subscription will run until the end of the subscription period and there are no partial refunds. To cancel, simply email support@race-gator.com and you will receive a confirmation.

support@race-gator.com

+1 (305) 340-2363